Privacy Policy
Last updated: 8/6/26
This Privacy Policy explains how Turnkey collects, uses and protects personal information when you visit our website, contact us, apply to work with us, register interest in our incubator, or engage with our programmes and services.
For the purposes of this policy, “Turnkey”, “we”, “us” or “our” refers to Turnkey Venture Partners Ltd, trading as Turnkey.
1. Who we are
Turnkey is a Scaleup Builder helping high-potential startups grow into scaleups through expert support, venture portfolio activity, incubator activity and partner programmes.
Contact details:
Email: info@weareturnkey.co.uk
Website: www.weareturnkey.co.uk
Registered company name: Turnkey Venture Partners Ltd
Company number: 14200400
Registered address: 8 Alderminster Grove, Hatton Park, Warwick, CV35 7TB
2. What personal information we collect
We may collect and process the following types of personal information:
Name
Email address
Telephone number
Company name
Job title or role
Website or company details
Information submitted through contact forms
Information submitted when applying to work with us
Information submitted when registering interest in our incubator or programmes
Communications between you and Turnkey
Website usage data, where cookies or analytics tools are used
We may also collect business-related information about your company, stage of growth, sector, funding position, support needs and commercial ambitions where relevant to our services.
3. How we collect personal information
We may collect personal information when you:
Visit our website
Complete a contact form
Email us directly
Register interest in our incubator
Apply to join our Venture Portfolio
Engage with one of our partner programmes
Attend an event, workshop or meeting
Communicate with us through LinkedIn or other professional channels
4. How we use your information
We may use your personal information to:
Respond to enquiries
Assess applications to work with Turnkey
Manage incubator or programme interest
Communicate with founders, partners, investors and stakeholders
Deliver services, workshops, events or programmes
Manage relationships with partner organisations
Improve our website and services
Send relevant updates where appropriate
Maintain records for business, legal and compliance purposes
5. Lawful basis for processing
We process personal information only where we have a lawful basis to do so. This may include:
Consent: where you have given us permission, such as registering interest or opting in to updates.
Legitimate interests: where processing is necessary for our business activities, such as responding to enquiries, assessing opportunities, managing relationships and improving our services.
Contract: where processing is necessary to enter into or perform a contract with you or your organisation.
Legal obligation: where we are required to process or retain information to comply with the law.
6. Who we share information with
We may share personal information with trusted third parties where necessary, including:
Professional advisers
Delivery partners
Programme funders or commissioning organisations, where relevant to a programme
Technology providers supporting our website, forms, CRM, email or analytics
Investors, mentors or experts involved in relevant Turnkey activity, where appropriate and proportionate
We will only share information where there is a legitimate reason to do so and where appropriate safeguards are in place.
7. How long we keep information
We keep personal information only for as long as necessary for the purposes described in this policy.
Retention periods may vary depending on the type of information and the nature of your relationship with us. For example:
General enquiries may be kept for up to 90 days
Application or incubator interest information may be kept for up to 36 months
Contractual and financial records may be kept for longer where required by law
When information is no longer needed, we will securely delete or anonymise it.
8. International transfers
Some of the technology providers we use may process data outside the UK. Where this happens, we will take appropriate steps to ensure that personal information remains protected in accordance with applicable data protection law.
9. How we protect information
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your rights
Depending on the circumstances, you may have rights under data protection law, including the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Request data portability
Withdraw consent where processing is based on consent
Complain to the Information Commissioner’s Office
To exercise your rights, contact us at:
You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.
11. Marketing communications
We may send updates about Turnkey, our incubator, programmes, events or opportunities where you have opted in or where we have a legitimate basis to do so.
You can unsubscribe or ask us to stop contacting you at any time by emailing:
12. Cookies
Our website may use cookies and similar technologies. For more information, please see our Cookies Policy.
13. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
